Managing Your Customers’ Evolving Business Payment Needs

Tax Insights


Presented by: (Moderator) Marilyn Benninger, (Panelists) Janet Lalonde, Dan Kelly, John Zajic, & Melissa Michalski

Sponsored by:


The way Canadians are making payments is changing, with most of the recent innovations focused on consumers.  Businesses across Canada are still looking for more effective and efficient methods of managing their business payments and have specific needs – from more information about the payments, to faster processing times, to increased oversight of payments service providers and reducing costs.

Hear from industry leaders and stakeholders, including Canadian Federation of Independent Business (CFIB), Payments Canada, and a fellow IPBC member, CERTPRO Accounting Team Inc., on what the research and data show, changes that are coming, and what is yet to be done to help you optimize your customers’ business payments strategies and requirements.  With more changes on the horizon, learn how oversight requirements should also become increasingly important.

Participants include:  Dan Kelly, President and CEO of CFIB; Janet Lalonde, Director, Modernization, Payments Canada; Melissa Michalski, Managing Partner, CERTPRO Accounting Team Inc. and John Zajic, Vice President, Corporate Policy, Telpay Incorporated.  Presentations will provide perspectives, plans, strategies and requirements, followed by an interactive panel discussion and Q&A that will provide you with key insights into Canada’s payments system and information that will help you optimize the services you provide to your clients.

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