Head of Customer Service
Tom is the head of customer success at accounting solutions provider Practice Ignition. He is a driven individual with over 10 years of professional services and technology experience. This has allowed Tom to help support bookkeepers and accountants all over the world implement best practice solutions.
Tom is the go-to guy in Canada when it comes to true customer experience and business advisory services. His exposure to recurring revenue models and the impact it can have on a small business are a key make-up to his thought leadership.